Frequently Asked Questions

Any questions? We would be happy to help you.

What AutoSharez is, how the platform works, and where we operate.

Booking a vehicle with or without a driver, and the documents you need.

Earning from your vehicle, inspections, usage preferences, and payouts.

Signing up as a professional driver and receiving driving opportunities.

Accepted payment methods, security, and when owners receive payment.

Leaving a review after a trip and why ratings matter to the community.

Why verification is required, how long it takes, and multiple account types.

Cover requirements, traffic violations, and what to do after an accident.

Reaching our team when you need help before, during, or after a booking.

What makes AutoSharez more than just a vehicle rental platform.

General

AutoSharez is a peer-to-peer vehicle sharing platform that connects people who need a vehicle with car owners looking to earn income and professional drivers seeking flexible work opportunities.

Create an account, verify your identity, and choose the service that fits your needs:

  • Rent a vehicle
  • List your vehicle
  • Become a driver

Each service has its own guided process to ensure a secure and seamless experience.

AutoSharez currently operates in Ghana and continues to expand its network of vehicles, owners, and drivers.

Yes. Every user goes through an identity verification process before using the platform. Vehicles, owners, and drivers are reviewed to help provide a safe and reliable experience.

Renting a Vehicle

Simply:

  • Create an account.
  • Complete your verification.
  • Search for available vehicles.
  • Select whether you need a driver.
  • Complete your payment.
  • Pick up your vehicle and enjoy your trip.

Yes. During the booking process you can choose the "With Driver" option. You'll be able to review available drivers and select the one that best fits your needs.

Yes. If the vehicle owner has enabled self-drive rentals, you may rent the vehicle and drive it yourself.

You will typically need:

  • A valid driver's license (for self-drive rentals)
  • A valid government-issued ID
  • Any additional documents required during verification

Vehicle owners set their daily rental rates. Prices may vary depending on the vehicle type, availability, and rental duration.

Yes. Cancellation policies may vary depending on the vehicle owner and the booking terms shown before payment.

Contact AutoSharez Support immediately. We will assist you in coordinating with the owner and determining the appropriate next steps.

Listing Your Vehicle

Create an owner account, list your vehicle, complete the inspection process, and once approved, your vehicle becomes available for bookings.

You'll be asked to provide:

  • Vehicle details
  • Photos
  • Registration documents
  • Insurance information
  • Availability schedule
  • Preferred vehicle usage

Yes. You can choose one or more usage preferences:

  • Self-drive rentals
  • Rentals with a driver
  • Drivers working on ride-sharing platforms
  • Private use with your own designated drivers

Yes. Every vehicle must pass a verification and inspection process before being listed.

Payments are processed securely through the platform according to AutoSharez's payout schedule.

Yes. You can make your vehicle unavailable or request a temporary suspension whenever necessary.

Becoming a Driver

Create a Driver account, submit your documents, complete verification, and once approved, you'll be able to receive driving opportunities.

Typically:

  • Government-issued ID
  • Valid driver's license
  • Additional verification documents requested during onboarding

Drivers with professional driving experience may also upload their CV and work references.

Yes, depending on your qualifications. Your driver profile will specify whether you are licensed to operate:

  • Automatic vehicles
  • Manual vehicles
  • Both

Drivers are matched based on:

  • Availability
  • Vehicle compatibility
  • Customer requirements
  • Platform rating and experience

You receive driving assignments through the platform and earn income for completed trips according to AutoSharez's payment policies.

Payments

Available payment methods depend on your location and will be displayed during checkout.

Yes. AutoSharez uses secure payment processing to protect your transactions.

Owners receive payouts after completed bookings according to the platform's payment schedule.

Reviews & Ratings

Yes. After every completed trip, both renters and owners can leave reviews.

Ratings help build trust within the community and assist future users in making informed decisions.

Account & Verification

Verification helps ensure the security of everyone using the platform and reduces fraudulent activity.

Most verifications are completed within a short period, although additional review may be required depending on the submitted information.

Yes. A user may register as:

  • A renter
  • A vehicle owner
  • A driver

You can access different services from the same account, provided you complete the required onboarding for each role.

Insurance & Responsibility

Vehicle owners are responsible for maintaining valid insurance. Additional coverage requirements may apply depending on local regulations.

The person operating the vehicle during the rental period is generally responsible for any traffic violations incurred.

Immediately contact emergency services if necessary, then notify AutoSharez Support and follow the incident reporting process provided in your booking information.

Support

You can reach our support team through the Contact Us page on our website.

Contact AutoSharez Support as soon as possible. Our team will assist you in resolving any issues related to your rental.

Visit our Contact Us page and our support team will be happy to assist you.

Community

AutoSharez offers more than just vehicle rentals—it creates opportunities. Whether you're traveling, earning income from your vehicle, or building a career as a professional driver, our platform connects people through trusted, flexible, and community-driven mobility solutions.

Still have questions?

Our support team is happy to help with anything we haven't covered here.